Your rights under the General Data Protection Regulation
Last updated: June 2026
The General Data Protection Regulation (GDPR) is a European Union regulation that governs how organisations collect, store, and process personal data of individuals located in the European Economic Area (EEA). Although ash-saga is based in Australia, we are committed to respecting the data protection rights of all our website visitors, including those protected by GDPR.
ash-saga is the data controller for the personal information collected through this website. This means we determine the purposes and means of processing your personal data.
Contact details:
ash-saga
147 Greenway Boulevard
Melbourne VIC 3000
Australia
Email: [email protected]
We process personal data under the following legal bases as defined by GDPR:
If you are located in the EEA, you have the following rights regarding your personal data:
Right of Access: You have the right to request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing: You have the right to request that we limit how we use your data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month of receipt. In certain circumstances, we may extend this period by up to two additional months, in which case we will inform you of the extension and the reasons for it.
We may request verification of your identity before fulfilling your request to ensure we do not disclose personal data to unauthorised parties.
As an Australian business, when we receive data from individuals in the EEA, that data is transferred to and stored in Australia. Australia has been recognised by the European Commission as providing an adequate level of data protection. We also implement appropriate safeguards to protect your data during and after transfer.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are determined based on:
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.
We may update this GDPR information page from time to time. Significant changes will be communicated through our website. We encourage you to review this page periodically.
For any questions regarding GDPR or your data protection rights, please contact us at:
ash-saga
147 Greenway Boulevard
Melbourne VIC 3000
Australia
Email: [email protected]